Privacy policy

Last updated: May 17, 2025

This Privacy Policy describes how Galerie Noire (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.galerienoire.ca (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions and other information used for account security purposes.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies who support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create and manage your account, arrange for shipping, facilitate any returns and exchanges, and enable other features related to your account.
We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services you may choose to use. In such cases, Shopify will process your data as per its own Privacy Policy.
Marketing and Advertising: We may use your personal information to send marketing, advertising, and promotional messages via email, text message, or postal mail, and to display ads for products or services, including those from Galerie Noire.
Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding fraudulent, illegal, or malicious activity. If you create an account with us, you are responsible for keeping your credentials secure. If you suspect your account has been compromised, contact us immediately.
Communicating with You and Service Improvement: We use your personal information to provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For details about Shopify’s cookie use, visit https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services, to remember your preferences, and to analyze usage.

You can control cookies through your browser settings. Disabling cookies may affect the performance and availability of certain features of the Site.

How We Disclose Personal Information

We may disclose your personal information to third parties under the following circumstances:

To vendors and service providers who perform services on our behalf (e.g., IT, payment processors, shipping, analytics, and customer support).
To business and marketing partners to help provide or promote services.
When you direct us to do so or consent (e.g., social media logins or shipping).
To our affiliates or corporate group.
In connection with business transactions (e.g., merger, acquisition), or to comply with legal obligations.

We disclose the following categories of personal information:

Category	Categories of Recipients
Identifiers (e.g., contact details, order, and account information)	Vendors, service providers, affiliates, marketing partners
Commercial information (e.g., orders, support)	Vendors, affiliates, marketing partners
Internet/network activity (e.g., usage data)	Analytics providers, IT services
Geolocation data (based on IP address)	Technical partners and analytics services

We do not use or disclose sensitive personal information without your consent or for purposes of inferring characteristics about you.

Third Party Websites and Links

Our Site may link to third-party websites or services. We are not responsible for their privacy practices or content. Any data you share on third-party platforms is subject to their policies. Inclusion of such links does not imply endorsement by Galerie Noire.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal data from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, contact us to have it removed.

Security and Retention of Your Information

While we employ security measures to protect your information, no system is completely secure. We advise against sending sensitive data through unsecured channels.

We retain your personal information as long as necessary for the purposes described in this policy or as required by law.

Your Rights

Depending on your jurisdiction, you may have the following rights:

Right to Access / Know: Request details about the data we collect and how we use it.
Right to Delete: Request deletion of your personal information.
Right to Correct: Request corrections to inaccurate or incomplete data.
Right of Portability: Request a copy of your data or request that we transfer it.
Restriction of Processing: Ask us to limit processing of your information.
Withdrawal of Consent: Withdraw your consent where it was previously provided.
Appeal: Appeal decisions regarding your rights.

To exercise your rights, email us at: galerienoirestore@gmail.com

We may need to verify your identity before processing your request. You may also designate an authorized agent. We will respond in accordance with applicable law and timelines.

Complaints

If you have concerns about how we handle your personal information, contact us directly. If you’re not satisfied, you may also contact your local data protection authority.

International Users

Your data may be transferred and processed outside your country of residence. Where applicable, we use lawful mechanisms (e.g., Standard Contractual Clauses) to safeguard international transfers.

Contact

If you have questions about this Privacy Policy or want to exercise your data rights, please contact us at:

galerienoirestore@gmail.com