How long does shipping take?
Orders are processed within 1–2 business days, with delivery expected within 5–7 business days.
What materials are used in your jewelry?
Our jewelry is made from high-quality materials including 925 silver with rhodium plating and premium alloys. Select pieces feature 18k rose gold or yellow gold plating for a lasting, luxurious finish.
Is your jewelry tarnish-resistant?
Yes, our jewelry is crafted with premium materials and finishes that are highly resistant to tarnishing and fading. With proper care, your pieces will maintain their brilliance and last a lifetime, ensuring they stay as stunning as the day you received them.
Are all of your items waterproof?
Yes, all of our jewelry is waterproof and can safely be worn while showering, swimming, or during other water-related activities. Our pieces are designed to resist tarnishing and won’t turn your skin green. They are also safe to be cleaned in an ultrasonic machine without damage.
How can I contact customer support?
We're here to help. You can reach our customer support team directly through the Contact Form on our website. Or you can email us now at Info@galerienoire.ca
For items that are not currently in stock, they are made to order and will require 2–3 weeks for processing and shipping directly to your door.
Delivery times may vary slightly during peak seasons or due to external carrier delays.