Product Details
• Materials: Solid 925 Sterling Silver, finished with premium 18K yellow Gold Plating
• Stone: D Color, VVS Clarity Moissanite — visually identical to natural diamonds
• Certification: Includes GRA Certificate of Authenticity
• Durability: Anti-tarnish coating for long-lasting shine and low maintenance
• Closure: Secure clasp for confident, all-day wear
• Craftsmanship: Each piece is handcrafted and quality-checked before shipping

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at galerienoirestore@gmail.com. Once your return is approved, we will provide the return address and detailed instructions.

Please note: Returns must be sent to the address provided after contacting our support team. Unapproved returns or returns sent to the wrong address may not be processed.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at galerienoirestore@gmail.com.

What materials are used in your jewelry?

Our jewelry is made from high-quality materials including 925 silver with rhodium plating and premium alloys. Select pieces feature 18k rose gold or yellow gold plating for a lasting, luxurious finish.

Is your jewelry tarnish-resistant?

Yes, our jewelry is crafted with premium materials and finishes that are highly resistant to tarnishing and fading. With proper care, your pieces will maintain their brilliance and last a lifetime, ensuring they stay as stunning as the day you received them.

Are all of your items waterproof?

Yes, all of our jewelry is waterproof and can safely be worn while showering, swimming, or during other water-related activities. Our pieces are designed to resist tarnishing and won’t turn your skin green. They are also safe to be cleaned in an ultrasonic machine without damage.

How can I contact customer support?

We're here to help. You can reach our customer support team directly through the Contact Form on our website. We aim to respond to all inquiries promptly.

How long does shipping take?

Orders are processed within 1–2 business days, with delivery expected within 5–7 business days.

For items that are not currently in stock, they are made to order and will require 2–3 weeks for processing and shipping directly to your door.

Delivery times may vary slightly during peak seasons or due to external carrier delays.

We are dedicated to delivering the highest quality jewelry, which is why we proudly offer the Galerienoire Lifetime Warranty. Should your product arrive damaged or exhibit any manufacturing defects, this warranty entitles you to a one-time replacement of the item.

For all made-to-order pieces, we provide a 30-day Quality Guarantee. This policy ensures a one-time free repair if your jewelry experiences any defects in craftsmanship or breaks due to manufacturing issues.